Join the California Apartment Association (CAA) for an in-person event on Tuesday, June 13th, to hear from industry experts on today’s rental housing market, the impacts of the new San…
Classes
Join the California Apartment Association (CAA) for an in-person event on Wednesday, June 28th, to hear from industry experts on today’s rental housing market and the various threats facing the…
Unlock your career potential with the California Apartment Association’s 2023 Property Management Series. This comprehensive course suite via Zoom offers expert-approved training to help you gain the skills needed for…
2023 Rental/Lease Agreement Webinar
On-Demand Class
This webinar provides a paragraph-by-paragraph explanation of the entire CAA Rental/Lease Agreement, including the provisions required to comply with AB 1482 (the Tenant Protection Act of 2019), which imposed rent…
AB 1482 Compliance: Step-by-Step Webinar
On-Demand Class
Effective January 1, 2020, AB 1482 requires most landlord in California to make significant change to how they do business. This webinar explains the rent control and just cause provisions…
AB 1482: New Statewide Rent Control and Eviction Law Webinar
On-Demand Class
This webinar will provide you with an understanding of the events that led to the passage of statewide rent control in California and the key components of AB 1482. Specifically,…
Addressing the Needs of Aging Tenants
On-Demand Class
The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as…
Alameda Eviction Moratorium Webinar
On-Demand Class
The Alameda County Eviction Moratorium ends on April 29, 2023. But there are still various protections, regulations, and requirements that housing providers must follow. And some cities have restrictions in…
All Property Management Required Courses (Full CCRM Series)
On-Demand Class
Updated for 2023, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California. When you complete the CCRM…
Application Logistics: Screening Fees, Holding Deposits, and Best Practices for Handling Applications
On-Demand Class
Handling applications is a fundamental part of every rental housing provider’s business operation. The application process is the first interaction you will have with your new tenant, and it sets…
Asbestos Refresher Training Course III – On-Demand
On-Demand Class
The Asbestos Class III Refresher is to be taken every year after your initial 2-day class III course. You will have needed to complete the initial course in order to…
Bedbug Essentials Toolkit: Identify, Prevent, Treat and Comply
On-Demand Class
Identification, Prevention, Treatment, and Legal Compliance Bedbugs have fast become the number one pest challenge for multi-unit rental housing properties. In this multi-part webinar, you’ll learn why there has been…
Beginning and Maintaining the Tenancy
On-Demand Class
Beginning and Maintaining the Tenancy: Rental Agreements, Moving In, Changing Terms, Raising Rent, and Entering the Unit Make sure you are ready for move-in day. This class will cover the…
Budget Development and Implementation
On-Demand Class
Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers.…
CAA held an informational webinar discussing the various legislative, political and legal challenges that affect your ability to provide quality rental housing in Sacramento County. Learn about the top issues…
June 9, 2022 This informational webinar discussed the various legislative and political challenges that affect your ability to provide quality rental housing in San Diego County. The City of San…
June 29, 2022 CAA held an informational webinar discussing the various legislative and political challenges that affect your ability to provide quality rental housing in San Mateo and Santa Clara…
March 23, 2022 The California Apartment Association (CAA), Sacramento Association of REALTORS®, and the City of Sacramento hosted this informational webinar that covered what rental housing owners need to know…
September 20, 2022 CAA held an informational webinar that explores the market dynamics facing San Diego County and an overview of the legislative and political challenges that affect rental housing…
California Certified Residential Manager Final Exam
On-Demand Class
CCRM Final Exam – available after completion of all nine property management courses. Cost: $49 Member or $89 Non-Member * This exam is a California Certified Residential Manager (CCRM) Certificate…
California’s Domestic Violence Law 2023 Update Webinar
On-Demand Class
California law provides significant protections to residents of rental property who are victims of domestic violence or other violent crimes. The legislature has determined that victims of domestic violence should…
Complying with Concord’s Residential Tenant Protection Program
On-Demand Class
Concord housing providers must comply with a series of new laws and requirements. This webinar will help Concord rental property owners understand the three major components of Concord’s Residential Tenant…
Complying with San Jose’s Rent Control Law
On-Demand Class
In November 2017 the San Jose City Council voted to replace the City’s nearly forty-year-old rent control law with a new rent control ordinance. The new Apartment Rent Ordinance (ARO) took…
Conducting Effective Property Inspections (Citrus Heights)
On-Demand Class
All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program…
All rental units within the unincorporated areas of the County of Sacramento are subject to a rental inspection ordinance. The ordinance requires anyone who is inspecting a rental property on…
Conflict Resolution in Property Management
On-Demand Class
It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist…
In today’s political climate, all communities are vulnerable to rent control, which has emerged as a popular approach to address rising rents. In 2016 and 2017, CAA fought rent control…
Developing Screening Criteria
On-Demand Class
Developing appropriate screening criteria is critical for all rental housing providers. A rental housing provider who establishes appropriate screening criteria should find, more often than not, that they end up…
Emergency Management Basics
On-Demand Class
Do you know what you would do if there was an apartment fire or disaster in your multi-unit apartment? As the apartment manager, your role is critical to the support…
Expiration of California’s Eviction Moratorium Webinar
On-Demand Class
The limited extension (through AB 2179) of California’s eviction protections for tenants with pending rental assistance applications end June 30, 2022. Starting July 1, 2022 the notice requirements and special…
Fair Housing: It’s the Law
On-Demand Class
With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s…
Fair Housing: Questions Answered
On-Demand Class
Real Life Examples & Explanations from Experienced Attorneys If you’ve ever asked any of the questions below our Fair Housing: Questions Answered could help guide you out of stress and into…
How to Properly Change the Terms of the Tenancy
On-Demand Class
California law allows landlord to change the terms of a month to month tenancy with proper notice. However, changing is not always as simple as just sending a notice. This…
Increasing Rent Webinar
On-Demand Class
“Can I raise the rent for my unit?” This simple question is one all landlords need to know the correct answer to. Unfortunately, there is not one answer as there…
Insurance 101 for Landlords
On-Demand Class
Acting as a landlord in California can be a risky business. Landlords can face claims of wrongful eviction, discrimination, and personal injury occurring at the property, not to mention costs…
Landlord 101 Webinar
On-Demand Class
New to the rental housing business or want to brush up on the basics? On Wednesday, Feb. 22, the California Apartment Association held its Landlord 101 webinar. This 90-minute session…
Liability and Risk Management: Protecting the Investment
On-Demand Class
For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up…
Maintenance Management: Maintaining a Property
On-Demand Class
Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up…
Navigating through the “Doobie-ous” World of Marijuana and Smoking Policies for Landlords Webinar
On-Demand Class
California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the…
New Rental Laws in Los Angeles Webinar
On-Demand Class
Managing rental property in Los Angeles just got harder. In the past two weeks, the Los Angeles County Board of Supervisors and Los Angeles City Council adopted new laws that…
Playing by the Rules: Fair Housing Laws and Children’s Rules
On-Demand Class
State and federal fair housing laws prohibit discrimination against families with children under 18. In addition to prohibiting an outright denial of housing to families with children, fair housing laws…
Preparing to Rent: Introduction to Ethical Property Management, Preparing the Property and Developing Key Policies and Procedures
On-Demand Class
Your Rental property must be prepared for leasing before the first applicant arrives. Our instructor will provide tools on how to: This class also provides an overview of the types…
Professional Skills for Supervisors
On-Demand Class
When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without…
Proposition 65 Warning Update
On-Demand Class
New Proposition 65 regulations for the rental housing industry take effect July 1, 2019. Proposition 65 requires every business with ten or more employees to provide warnings prior to exposing…
Pursuing COVID-19 Rental Debt in Small Claims Court
On-Demand Class
This webinar will provide detailed informationabout how and when to bring your case forCOVID-19 Rental Debt to small claims court, theimpact of choosing small claims court insteadof pursuing an unlawful…
Renewal of Tenancy and End of the Tenancy
On-Demand Class
Renewal of Tenancy and End of the Tenancy: Termination of the tenancy, Three-Day Notices, Abandonment, Disposition of Security Deposit, and the Eviction Process This class will guide you through lease…
The class starts with an overview of how to market your unit, maintain your online reputation and write advertisement that comply with fair housing laws. You’ll learn leasing procedures and…
Renting to Residents with Limited English Proficiency (LEP)
On-Demand Class
What legal obligations do you have to non-English speaking prospects and residents? Given that nearly 45% of Californians do not speak English at home, many language assistance practices are simply…
Section 8 Housing Update Webinar
On-Demand Class
The COVID-19 pandemic and resulting economic crisis have a lot of landlords more interested in participating in the Section 8 Housing Choice Voucher program. With so many California residents out…
Security Deposit: Exploring the Gray Area
On-Demand Class
The law which governs security deposits in residential rental housing can be strict, but it’s not always clear how to comply. Because security deposits are a major source of confusion…
Service and Support Animals Webinar – 2022 Update
On-Demand Class
This rebroadcast has been updated to include information about the new California law regulating providers of emotional support dogs or ESA tags, certificates and harnesses. This law also requires licensed…
Unconscious Bias & Fair Housing Webinar
On-Demand Class
Research shows that we all harbor unconscious biases which can impact the decisions we make in rental housing, including how we respond to disability accommodation requests. Our unconscious choices can…
Understanding Alameda County’s Eviction Moratorium Webinar
On-Demand Class
Although California’s eviction protections for tenants with pending rental assistance applications ended June 30, 2022; Alameda County’s stringent eviction moratorium remains in effect. Across Alameda County, rental housing providers remain…
Understanding Eviction Rules across Los Angeles County Webinar
On-Demand Class
Although California’s eviction protections for tenants with pending rental assistance applications ended June 30, 2022; the eviction protections in the City of Los Angeles remain in effect and new protections…
Understanding San Diego’s Eviction Moratoria Webinar
On-Demand Class
Although California’s eviction protections for tenants with pending rental assistance applications ended June 30, 2022; new eviction protections took effect in the City of San Diego on July 1, 2022…
Understanding Sonoma County’s New Eviction Moratorium
On-Demand Class
In February 2021, the Sonoma County Board of Supervisors adopted an enhanced eviction moratorium that severely limits owners’ ability to remove a tenant from a unit barring special circumstances. Under…
Understanding the Anti-Price Gouging Law Webinar
On-Demand Class
If you follow the news, you probably notice that California appears to be in a constant state of emergency. Whether due to fires, severe storms, earthquakes, or pandemics, both the…
Using Credit Reports in Tenant Screening: Adverse Action Notices, Red Flags Rule, and the Disposal Rule
On-Demand Class
Checking credit is a pillar of the screening process, and for good reason. An applicant’s credit is part of the criteria used to evaluate whether they will pay the rent…
What is the COVID-19 Tenant Relief Act of 2020?
On-Demand Class
The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by…
Which Addenda Do I Need?
On-Demand Class
One of the most asked questions on CAA’s Helpline is “Which Addenda Do I Need?” It’s a simple enough question, but there is no one-size-fits-all answer. Although no new addenda…