This rebroadcast has been updated to include information about the new California law regulating providers of emotional support dogs or ESA tags, certificates and harnesses. This law also requires licensed medical practitioners to meet certain requirements prior to providing documentation of an emotional support animal.

The webinar covers California fair housing regulations covering reasonable accommodations and assistance animals that took effect January 1, 2020.

It also will cover what you need to know to address requests from applicants and tenants.

– Timing of the applicant or tenant’s request
– Documentation of the request
– Verification of the disability and need for the animal
– Types and breeds of assistance animals
– Reasonable rules for the tenant and animal


Heidi Palutke, Education, Policy and Compliance Counsel, California Apartment Association

Heidi Palutke holds principal responsibility for CAA’s compliance and education programs, including the development of statewide and local compliance forms and materials. She conducts research
and analysis of state and local legislation to support CAA’s public affairs team. She also represents CAA before various regulatory agencies and departments and manages CAA’s various litigation projects.

Lynn Dover

Lynn Dover, now retired, was the managing Partner of the Fair Housing Practice Group at Kimball, Tirey & St. John LLP, a full service real estate law firm.

Original Broadcast Date: March 2022
On-Demand Cost: $49 CAA Member/ $89 Non-Member
Estimated Course Length: 1 Hr.

Qualifies for 1 Unit of CCRM Continuing Education Credit for current CCRM Certified Individuals.

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