California’s law governing security deposits in residential rental housing can be strict and disputes over security deposits are common. This webinar will cover key requirements of the law and frequently…
Classes
Federal and state fair housing laws allow individuals with disabilities the right to have service animals and support animals – also known as emotional support, comfort, or companion animals –…
Beginning April 1, 2025, California law requires many landlords to give tenants the option to have their on-time rent payments reported to at least one credit bureau. This webinar will…
Unlock your career potential with the California Apartment Association’s 2025 Property Management Series. This comprehensive course suite via Zoom offers expert-approved training to help you gain the skills needed for…
2024 Year End Compliance Review
On-Demand Class
In this webinar, CAA’s legal affairs team will review the new requirements California landlords must follow due to key new laws adopted by the California Legislature in 2024, including an…
2024 Year End Legislative Report
On-Demand Class
This webinar will highlight new laws passed by the California Legislature in 2024 as well as the bills that CAA successfully opposed. In addition, it will discuss the political landscape…
2025 Rental/Lease Agreement Webinar
On-Demand Class
This webinar provides a paragraph-by-paragraph explanation of the entire CAA Rental/Lease Agreement, including the provisions required to comply with AB 1482 (the Tenant Protection Act of 2019), which imposed rent…
Addressing the Needs of Aging Tenants
On-Demand Class
The number of residents 60 years of age or older has increased over the past decade. When renting to seniors, managers must confront common problems affecting the elderly, such as…
Alameda Eviction Moratorium Webinar
On-Demand Class
The Alameda County Eviction Moratorium ended on April 29, 2023. But there are still various protections, regulations, and requirements that housing providers must follow. And some cities have restrictions in…
All Property Management Required Courses (Full CCRM Series)
On-Demand Class
Updated for 2025, the California Certified Residential Manager (CCRM) Property Management series of courses provide comprehensive training specific to the laws and regulations of California. When you complete the CCRM…
Asbestos Refresher Training Course III – On-Demand
On-Demand Class
The Asbestos Class III Refresher is to be taken every year after your initial 2-day class III course. You will have needed to complete the initial course in order to…
Bedbug Essentials Toolkit: Identify, Prevent, Treat and Comply
On-Demand Class
Identification, Prevention, Treatment, and Legal Compliance Bedbugs have fast become the number one pest challenge for multi-unit rental housing properties. In this multi-part webinar, you’ll learn why there has been…
Beginning and Maintaining the Tenancy
On-Demand Class
Beginning and Maintaining the Tenancy: Rental Agreements, Moving In, Changing Terms, Raising Rent, and Entering the Unit Make sure you are ready for move-in day. This class will cover the…
Budget Development and Implementation
On-Demand Class
Ever scratch your head and wonder: Where’d the money go? Without a budget, it’s bound to happen. To succeed in the rental housing business, you can’t be foggy with the numbers.…
California Certified Residential Manager Final Exam
On-Demand Class
CCRM Final Exam – available after completion of all nine property management courses. Cost: $59 Member or $99 Non-Member * This exam is a California Certified Residential Manager (CCRM) Certificate…
Conducting Effective Property Inspections (Citrus Heights)
On-Demand Class
All rental units within the City of Citrus Heights are subject to a rental inspection ordinance. This course satisfies the certification requirement under the Citrus Heights Rental Housing Inspection Program…
All rental units within the unincorporated areas of the County of Sacramento are subject to a rental inspection ordinance. The ordinance requires anyone who is inspecting a rental property on…
Conflict Resolution in Property Management
On-Demand Class
It’s human nature to have conflicts and it can arise for any number of reasons with tenants, coworkers, supervisors and employees. Learn effective conflict management skills from both a psychiatrist…
Emergency Management Basics
On-Demand Class
Do you know what you would do if there was an apartment fire or disaster in your multi-unit apartment? As the apartment manager, your role is critical to the support…
Fair Housing: It’s the Law
On-Demand Class
With discrimination complaints, undercover investigations and penalties on the rise, it is imperative to abide by federal, state and local laws regarding Fair Housing. With this course, Fair Housing: It’s…
Increasing Rent for 2024 Webinar
On-Demand Class
Join our webinar that will address the crucial question on every landlord’s mind: “Can I raise the rent for my unit?” While this question may seem simple, the truth is…
Liability and Risk Management: Protecting the Investment
On-Demand Class
For better or worse, California has a litigious business environment – and the rental housing industry is no exception. If you don’t play by the rules, you’ll eventually end up…
Maintenance Management: Maintaining a Property
On-Demand Class
Without proper upkeep, a rental unit loses its luster, and before long, its ability to attract and retain tenants. It makes more sense to keep your properties shipshape. Brush up…
Navigating through the “Doobie-ous” World of Marijuana and Smoking Policies for Landlords Webinar
On-Demand Class
California has long led the way in adopting strong smoke free laws and in legalizing recreational and medicinal marijuana. This webinar will provide guidance to landlords on navigating through the…
Part 1: California’s Tenant Protection Act (AB 1482) Just Cause Eviction Requirements
On-Demand Class
Since 2020, the California Tenant Protection Act, also known as AB 1482, requires most landlords in California to have a “just cause” reason to terminate a tenancy or require a…
Since 2020, the California Tenant Protection Act, also known as AB 1482, limits the amount that most landlords in California can increase rents. This webinar will cover the rent cap…
Preparing to Rent: Introduction to Ethical Property Management, Preparing the Property and Developing Key Policies and Procedures
On-Demand Class
Your Rental property must be prepared for leasing before the first applicant arrives. Our instructor will provide tools on how to: This class also provides an overview of the types…
Professional Skills for Supervisors
On-Demand Class
When a star employee gets promoted to a supervisory position, it’s exhilarating – but it can be intimidating, too. The newly minted supervisor has a great career opportunity, but without…
Proposition 65 Warning Update
On-Demand Class
New Proposition 65 regulations for the rental housing industry take effect July 1, 2019. Proposition 65 requires every business with ten or more employees to provide warnings prior to exposing…
Pursuing COVID-19 Rental Debt in Small Claims Court
On-Demand Class
This webinar will provide detailed informationabout how and when to bring your case forCOVID-19 Rental Debt to small claims court, theimpact of choosing small claims court insteadof pursuing an unlawful…
Renewal of Tenancy and End of the Tenancy
On-Demand Class
Renewal of Tenancy and End of the Tenancy: Termination of the tenancy, Three-Day Notices, Abandonment, Disposition of Security Deposit, and the Eviction Process This class will guide you through lease…
The class starts with an overview of how to market your unit, maintain your online reputation and write advertisement that comply with fair housing laws. You’ll learn leasing procedures and…
Renting to Residents with Limited English Proficiency (LEP)
On-Demand Class
What legal obligations do you have to non-English speaking prospects and residents? Given that nearly 45% of Californians do not speak English at home, many language assistance practices are simply…
San Diego Just Cause Eviction Law Webinar
On-Demand Class
San Diego’s new just cause eviction law took effect on June 24, 2023. It imposes new “just cause” for eviction limits on evictions for most city residents and outlines rules…
Service and Support Animals Webinar
On-Demand Class
Federal and state fair housing laws allow individuals with disabilities the right to have service animals and support animals – also known as emotional support, comfort, or companion animals –…
Termination Notices Webinar
On-Demand Class
The first step in terminating a tenancy is drafting a legally appropriate termination notice. Eviction cases are often lost because the landlord served an incorrect eviction notice, did not provide…
Unconscious Bias & Fair Housing Webinar
On-Demand Class
Research shows that we all harbor unconscious biases which can impact the decisions we make in rental housing, including how we respond to disability accommodation requests. Our unconscious choices can…
Understanding the Anti-Price Gouging Law Webinar
On-Demand Class
If you follow the news, you probably notice that California appears to be in a constant state of emergency. Whether due to fires, severe storms, earthquakes, or pandemics, both the…
Did you know that before 1996, it was legal for cities in California to control how much a vacant rental unit could be listed for? That, and more, changed with…
What is the COVID-19 Tenant Relief Act of 2020?
On-Demand Class
The COVID-19 Tenant Relief Act of 2020, commonly known as AB 3088, was passed by the California Legislature on Monday, August 31, 2020 and took effect immediately upon signature by…
Which Addenda Do I Need?
On-Demand Class
One of the most asked questions on CAA’s Helpline is “Which Addenda Do I Need?” It’s a simple enough question, but there is no one-size-fits-all answer. Determining which addenda are…
