The California Apartment Association (CAA) strongly believes that education is at the heart of its mission as a trade association.

Education helps property managers manage their properties and to increase the return on their investments. In addition, education of the industry as a whole leads to less regulation and intrusion by government agencies that establish stringent laws designed to regulate uneducated and unethical property owners and managers, but that apply to all.

Why is Education Important?

  • Improve skills and knowledge to save time and money
  • Gain competitive edge over other businesses
  • Comply with local, state and federal laws
  • Avoid costly regulatory fines or litigation
  • Motivate and retain employees.

Who Should Attend CAA Education Courses?

  • Owners of rental property
  • Community managers and assistant managers
  • Leasing agents
  • Professional property managers and management executives
  • Maintenance supervisors and employees
  • Individual seeking a career in property management
  • Exciting sponsorship opportunities
  • Business professionals offering products and services for the industry
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Why Choose CAA Education?

We take pride in education. You can be sure that when you enroll in a course at CAA that our instructors are top industry professionals with years of experience. We also offer courses addressing emerging issues affecting the industry. Every course is continuously updated to ensure compliance with current laws and best practices.

What is a California Certified Residential Manager (CCRM)?

When you complete CAA’s Property Management Series, you will have the skills to effectively manage rental property.  Our complete Management Series prepares you to effectively manage rental property and be an asset to any employer.

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How Do You Learn Best?

The California Apartment Association offers educational classes for topics that are important to Property Management Professional and Maintenance Professionals. We deliver our education in both traditional (in-class forums), and more modern methods (webinar and on-demand).


With property values and owners’ liability on the rise, untrained housing providers present an increasing vulnerability for owners, management companies, residents, and the community.
As part of its overall mission, CAA University classes provide the foundation for solid property management skills.


In today’s fast-paced, high-tech world, we lose sight of the importance of face-to-face interaction. Our in-class format is meant to provide students the comfort of learning in a more traditional fashion. We attempt to keep our class sizes small, usually fewer than 30 students, for a more personal atmosphere for learning.

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Live Webinars

Our webinar series covers compliance with the law, as well as topics o high importance in today’s rental housing industry. Our webinars are hosted by experts who discuss specific topics and what needs to be done for owners and property managers to adhere to California’s rental housing regulations.

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Powered by the latest in learning management software, our on-demand classes allow students to take courses at their own pace and conveniences. Students can now learn while at work, at home or even on the road 24/7. Our class conforms to most platforms, including PCs, tablets, and most mobile devices.

Online/On-Demand Classes
CAA recognizes that training needs may be unique to your company’s operations, and that’s why CAA has developed the Corporate College program. Learn more.

Topics We Cover

Providing the necessary tools to individuals at all levels of the rental housing industry.

CAA ensures to stay up-to-date with current trends in the industry by tackling relevant topics that are necessary for property owners, resident managers, real estate brokers, agents, property managers, and those new to the industry.

Our courses help property managers learn how to better manage their properties and to increase the return on their investments.

Fair Housing & Legal Compliance

Property Owners and Managers of California face some of the most complex laws, rules and regulations in the multi-family housing industry.

Management & Operations

Managing a rental property can be both challenging and rewarding. Behind any good home are sound management and operation skills.


Understand how to maintain the look and functionality of properties and protect the owners investment and manage their costs effectively.

Property Management Series

This series provides training in all aspects of rental property management, which is needed to do business efficiently, effectively and in compliance with California law.The fully completed series and successful passing of the exam results in becoming a California Certified Residential Manager (CCRM).


24 Hours a day, 7 days a week – Available all the time, education at your fingertips, all at your own pace. Our education is powered by the latest in learning management software, our on-demand classes allow our students to take courses at their own pace and convenience.