Helpline

COVID-19 Tenant Relief Act Extension and New Rental Assistance Program Questions

On January 29, 2021, Governor Gavin Newsom signed into law SB 91. It took effect immediately. This new law extends the COVID-19 Tenant Relief Act (CTRA), California’s statewide eviction moratorium, through June 30, 2021, and enacts new protections for renters related to the COVID-19 pandemic. This new law also establishes a rental assistance program. The U.S. Department of the Treasury has distributed the rental assistance funds to the State of California. The California Legislature is moving to allocate this money quickly. SB 91 requires the State Rental Assistance Program to begin accepting applications no later than March 15, 2021. 

CAA has developed a compliance page dedicated to this new law that includes an explanation of the new law in CAA’s Industry Insight – Frequently Asked Questions: SB 91 – New State Rental Assistance Program and Extension of COVID-19 Tenant Relief Act, the informational notice that must be served before February 28, 2021, updated 15-day notice forms, a YouTube video, and a link to register for a full webinar on the law.

CAA will post information about the rental assistance program on the CTRA Compliance Page as soon as it is available.

Please review CAA’s CTRA Compliance Pagebefore submitting any questions about SB 91.


Due to a high volume of questions related to this new law, we are currently unable to guarantee a response in the normal response time of one business day.


COVID-19 Questions

COVID-19 Resource Page: To help answer most of your questions related to the Coronavirus outbreak, CAA has created a resource page that includes the most recent legislative issues, resources for landlords addressing both employee and tenant related issues, along with links to Federal resources.

For our members, CAA has also created a list of Frequently Asked Questions regarding COVID-19.

Helpline Services

The California Apartment Association’s Helpline service provides explanation of laws, regulations, court cases, and administrative policies affecting California landlords and tenants.

The Helpline service provides CAA Helpline Members access to CAA’s advisers who answer landlord-tenant-related questions in a timely fashion, usually in one business day.

Advisers are available to answer questions for our Helpline Members Monday – Friday 9 a.m. to 4 p.m. (PST)

The Helpline is exclusively for our CAA Helpline Members and may only be used to assist members with matters related to the properties they own or manage. Interested in adding Helpline to your current membership?
Contact members services at (800) 967-4222.

The Helpline service cannot be extended to third parties. Our advisers cannot give thorough responses based on secondhand information.

More About the Helpline

About the CAA Advisers

Our advisers are a team of highly qualified and experienced professionals supporting California rental property owners and managers.

The CAA Helpline is exclusively for CAA Helpline Members and may only be used to assist members with matters related to properties they own or manage.

The Helpline is not a legal service, and Helpline advisers do not provide legal representation or legal advice to members. The Helpline advisers will recommend that you consult with your own legal counsel when appropriate.