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A

• A resident gave a 30-day notice and has moved out but has not returned the keys. The landlord posted a 24-hour notice to enter and upon entering the unit, discovered it was empty. Can the landlord change the locks and take possession or is the landlord required to post a Notice of Abandonment? The resident did not pay rent for the last month she was there.
• A Resident pays the back rent with a check after receipt of a Three-Day Notice to Pay Rent or Quit, the check does not clear the bank, do I have to attempt to re-deposit the check, or issue a new Three-Day Notice to Pay Rent or Quit, requiring payment by money order? What are my options?
• An applicant has put down a holding deposit on a unit, but now has decided not to move in. Can I keep the entire deposit?
• Anti-Entrapment Devices, Federal VGBA and Other Safety Requirements
• As an owner, can I charge a pet deposit?
• As an owner, can I prohibit pets at the rental property?
• As an owner, do I have to pay to residents interest on security deposits?
• As an owner, how many days do I have to return a resident’s security deposit after move out?

B

C

• Can an owner limit the number of people allowed to live in a unit?
• Can I change my building to a non-smoking building? I know that several of the current residents do smoke.
• Can I charge a “last month’s rent” deposit?
• Can I limit the rental of my units to senior citizens only?
• Can I refuse to rent to roommates because individually their incomes do not meet my established income standard?
• Can I use the security deposit to cover unpaid rent under a month-to-month rental agreement if the resident dies?

D

• Do I have to display a fair housing poster?
• Do I need to have a valid Bureau of Real Estate license to rent or manage residential rental property?
• Does landlord have to perform a walk-through of the rental unit with the resident before the termination of the tenancy?

E

F

G

H

• How do we know if work was done correctly according to required specifications of the VGBA?
• How long is the statute of limitations for a former resident to dispute the disposition of the security deposit?
• How long should a rental property owner keep an application submitted by a prospective resident? How long should the application and rental agreement be saved after a resident moves out?

I

• I am a small management company, I do not earn $100,000, but some of my owners do – who files the form?
• If a prospective resident agrees to take the unit “as is” does that relieve an owner of any duty to make repairs?
• If a resident informs the rental property owner that she plans to operate a child family day care home in the rental unit, can the owner deny this business?
• If a resident with a disability asks to make alterations to the unit, do I have to allow it?
• If an owner wants to terminate a month-to-month tenancy with a resident, how much advance notice must the owner give the resident?
• If I have a no-cash policy and residents still try to pay in cash, can I refuse to accept their money and ask them to return with a money order?
• If I made only one out-of-state purchase, would the use tax apply? Would I need to file a return even if no tax applies?
• If I need to make repairs to a unit, do I have to provide a notice to the resident before entering the unit?
• If one of two roommates moves out, am I required to return half of the security deposit to the roommate who left?
• If tenants decide to operate a child family day care home in the rental unit, what are they required to do?
• If the rent due date falls on a holiday or weekend and is not paid that day, can a Three-Day Notice be served the following day?
• If we don’t purchase from out of state, do we still need to register every single entity that we manage?
• In a portable or above ground spa, do they make a drain cover that complies with the Federal or State act?
• Is there a required grace period for rent payments?

J

K

L

M

• My only “employee” is a neighborhood boy who mows the lawn at my rental complex. Do I have to carry workers’ compensation insurance?

N

O

• Out-of-state owners and operators – Please consult your accountant or a tax attorney.

P

Q

R

• Rent – If a resident fails to pay rent, can an owner change the lock on the unit door or turn off the electricity?
• Rent – If I accept rent from a non-tenant, does that give that person any rights?

S

• Should I screen or perform a credit check on a guarantor?

T

• The resident has vacated the property, but has not returned the keys to the landlord; can the landlord take possession of the unit? At the same time, can the owner wait until the keys are returned to start counting the 21 days for disposition of the security deposit?

U

• Upon request by a tenant, am I required to provide a receipt for rent payments?

V

W

• What can an owner use a security deposit for?
• What do I do if I suspect a resident has abandoned the unit?
• What if I as a management company write a trust account check for the owner without “reimbursement”, now what?
• What if we have already installed the approved covers using our pool service provider using divers?
• What is considered normal wear and tear under the security deposit law?
• What is the maximum amount of security can an owner charge a tenant?
• What is the maximum amount or percentage an owner can charge as a late fee when a resident is late in paying rent?
• What is the maximum amount that I can charge for a screening fee?
• What type of notice does an owner have to give to a resident who has not paid rent?
• When counting the number of days for a 3-, 30-, or 60-day notice, do I count the day of service?
• When must an employee reside at an apartment complex?
• Where can I find the Certificate/Form verifying compliance with California law?

X

Y

Z