Website accessibility issues may leave rental housing owners liable

January 11, 2021

California’s rental housing industry faces increased scrutiny over the accessibility of company websites.

A plaintiff’s attorney recently contacted a Sacramento rental housing company, alleging violations of accessibility requirements under California fair housing law. A third-party company hosts the website.

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Dear Ms. Moss, I want to personally thank you for your timely and very professional response. You are very thorough AND you provide examples and attachments how to find solutions and how to address the issues effectively. What you did would have taken me hours of research and still I wouldn't feel as confident in my ability because I am not up to date on how certain areas of a contract are practiced.

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I recently needed to take a few hours of classes to complete my Recertification as a CAA California Certified Residential Manager. I found it very convenient to do this through on demand classes at my office. The classes are well done and gave great education to further my property management skills. I even registered my maintenance team to listen to some of the classes. It benefitted us all. Thank you CAA!
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Website accessibility issues may leave rental housing owners liable

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