News: Orange CountyFilter
NEWPORT BEACH — More than 330 people packed the Radisson Newport Beach Thursday, Oct. 17, for a CAA South Coast Lunch Club workshop about how The Disney Company® consistently exceeds customers’ expectations. In a 90-minute presentation titled ”Disney’s Approach to Quality Service,” Bruce Kimbrell of Disney Institute shared the company’s time-tested best practices and how they can translate to virtually any business – including multifamily housing. Industry partners TONUSA, Apartments.com and United Paving sponsored the event, where 23 property management companies were represented. “We are always looking to add value for our members,” said Tommy Thompson, executive director of the… Read More
For more than 80 years, The Walt Disney Co. has been synonymous with excellence in customer service. It turns out that Disney’s approach to keeping customers happy works in multifamily-housing, too. On Oct. 17, you can learn all about it. The California Apartment Association and Tonusa will welcome Disney Institute to CAA South Coast’s Lunch Club for a workshop on “Disney’s Approach to Quality Service.” In his 90-minute keynote, cast member Bruce Kimbrell will use the Disney model to show attendees how to consistently exceed customer expectations. As part of the Disney Co., the institute energizes organizations with “time-tested best… Read More
The California Apartment Association is pleased to announce the hiring of government-affairs veteran Tommy Thompson as the South Coast Division’s new executive director. Thompson, who joined CAA earlier this month, assumes responsibility for all CAA operations within the South Coast region, which includes Orange County and the cities of Long Beach and Signal Hill. While Thompson’s duties are wide-reaching, he’ll mainly focus on advocating for the rental housing industry within the halls of local government. No stranger to the nexus between public policy and business, Thompson’s most recent job included six years as director of government affairs for the Building… Read More
Renting out properties as vacation homes can make plenty of money for owners. An article by the Orange County Register tells the lucrative tale of real estate broker Barbara O’Hara Hamilton. Hamilton rents out a duplex in the Newport Beach area on a weekly basis, the article says, and can rake in nearly $7,000 monthly — roughly four times the monthly income when the unit rented annually. The article also offers tips on preparing a unit for vacation rental, from getting the proper license to stocking the shelves.