Legal Q&A: Resident doesn’t want on-site staff to do repair

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Question: I would be interested in knowing what to do when a resident is demanding a repair be made inside of their apartment, but at the same time is demanding that none of the on-site maintenance staff complete the repair. Do we hire an outside vendor or must the resident allow the staff that is available to complete the repair?

Answer: You should find out the reason the resident does not want on-site staff to do the repair.  You have the right to choose who should do the repairs for your apartment units.

Question: If you give residents a 60-day notice of termination of tenancy and they do not pay their rent for that month, is it OK to give them a three-day notice to pay or quit? The three-day notice does not void the sixty-day notice, does it?

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