CAA forum: Top ways to avoid losing residents

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In the 2000 film “What Women Want,” Mel Gibson’s character, Nick Marshall, can hear women’s thoughts. This ability provides veritable superpowers when it comes to relationships.

You may never be a mind-reader like Marshall, but you can gain a better understanding of your tenants’ wants and needs, said Rommel Anacan, guest speaker at a California Apartment Association luncheon last week.

You may never be a mind-reader like Marshall, but you can gain a better understanding of your tenants’ wants and needs

Anacan provided key insights for keeping renters enamoured with their homes while presenting “How NOT to Lose Your Residents in 12 Months: The Secrets of Keeping Your Residents in Love With Your Community.”

He delivered the presentation Thursday, Oct. 30, during CAA Orange County’s Professional Property Managers’ Forum at the Radisson Newport Beach.

Watch the slideshow

Be sure to check out the sound slideshow below to catch some key highlights from Anacan’s talk.

Tagged: Orange County

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